Privacy Policy & Terms of Use for Chattttin

Effective Date: 10-09-2025
Last Updated: 10-09-2025

Thank you for choosing Chattttin ("we," "our," or "us"). Your privacy and safety are critically important to us. This Privacy Policy and Terms of Use explain how we collect, use, disclose, and protect your information when using our mobile application Chattttin, built with React Native and integrated with ZEGOCLOUD for secure voice/video calls and chat services.

Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address.

• Usage Data: How you interact with the app, including call/chat logs, timestamps, and feature usage.

• Device Information: Device type, operating system, IP address, and unique device identifiers.

• Call and Chat Metadata: Technical details like call duration and timestamps.
  Note: Voice and video content is not stored.

How We Use Your Information

We use the collected data to:

• Provide and maintain app services.

• Enable voice/video call and chat functionality.

• Improve and personalize user experience.

• Send important updates, security alerts, or notifications.

• Monitor, troubleshoot, and enhance app performance.

Blocking and Reporting Users

• Blocking: If a user is blocked, they cannot view your profile, send messages, or initiate calls. Blocked users are not notified.

• Reporting: Users may report others for harassment, abusive content, or policy violations. Reports are reviewed by our moderation team, and violation may result in account suspension or a permanent ban.

Content Moderation

To keep Chattttin safe and respectful:

• Automated and manual reviews detect objectionable or harmful content.

• Users can flag/report inappropriate behavior.

• Content violating our policies will be removed within 24 hours.

• Repeated violations may lead to account suspension or termination.

Sharing of Information

We do not sell user data. Information may be shared only with:

• Service Providers: Such as ZEGOCLOUD for real-time communication services.

• Legal Authorities: When required by applicable laws.

• Trusted Partners: For service improvement and technical support.

Data Security

We use industry-standard security measures to safeguard user data. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

Data Retention

We retain user information only as long as necessary to provide services, meet legal requirements, or enforce our policies.

User Rights

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for data processing.

• File a complaint with data protection authorities.

User-Generated Content & Community Rules

• All users must agree to our Terms of Use, which prohibit objectionable or abusive content.

• Content that violates rules (e.g., harassment, hate speech, illegal activities) will be removed immediately.

• Violators may face temporary suspension or permanent termination.

Third-Party Services

Our app integrates with ZEGOCLOUD for chat/video/voice services. Their policies govern how they process related data. Please review their privacy practices separately.

Children’s Privacy

Chattttin is not intended for users under 13 years of age. If a child under 13 provides personal data, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy & Terms of Use periodically. Changes will be notified via in-app announcements or app updates.

Contact Us

If you have questions, please contact our support team:

Support Email: shivanipal051292@gmail.com

By using Chattttin, you agree to this Privacy Policy and our Terms of Use.